Frequently Asked Questions

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We are available 7 days a week, including evenings and weekends. We can work with you to create a custom cleaning schedule that meets your needs.

Yes, we offer one-time cleaning services for events, move-in/move-out cleaning, and more.

 We believe in absolute transparency. 

Standard deep cleaning and property prep services are billed at $55 per hour.

For specialized projects, like large apartment complex cleanouts or comprehensive hoarder property remediation, pricing typically starts at $500+ depending on the volume of debris and specific property conditions. 

Contact us at (406) 850-5243 for a fast, accurate estimate. 

 Our comprehensive turnover service is designed to get your rental property move-in ready fast to minimize vacancy days. This includes deep cleaning (appliances, baseboards, carpets, and bathrooms), minor interior painting touch-ups, trash removal, re-keying locks, and basic property preservation tasks. We tailor our checklist entirely to your property's needs. 

 We understand that timing is critical for property managers and families managing an estate. In most cases, we can schedule and complete standard property cleanouts within 24 to 48 hours of your initial request. Large-scale preservation or heavy accumulation cleanouts may take longer, but we always prioritize fast turnarounds. 

Yes. Gem Property Services is fully licensed and carries comprehensive liability insurance. We strictly adhere to local safety regulations and property standards across Billings, Laurel, and surrounding areas, giving landlords, banks, and families complete peace of mind. 

 Absolutely. We regularly collaborate with out-of-state landlords, REO bank asset managers, and realtors. We provide independent, regular property inspections, vacant property securing (winterization and board-ups), and send detailed before-and-after photo documentation so you can monitor your asset remotely. 

 While we are based in Billings, MT, our active service area covers all of Yellowstone County. This includes Lockwood, Laurel, Huntley, Shepherd, and immediately adjacent communities. If your property is located just outside these boundaries, give us a call to see if we can accommodate your project.